Thank you for choosing Gailo.online. This shipping policy provides key data about the shipping process, estimated delivery date, and related information.
Please contact our customer support team if you need help or have any questions.
We place a high priority on providing our valued customers with a flawless and efficient shipping experience. Here is our shipping policy for your convenience and understanding:
How long will it take for my order to ship?
Order Cut-Off Time: 5:00 PM (EST) | Monday – Friday
Order Processing Time:
Most orders take 1- 3 business days to process. During sales and busy periods, it may take longer for us to process your order.
We do not process or ship orders on Saturdays, Sundays, or holidays.
Shipping Time:
We offer standard shipping of 7-15 business days
You will receive a confirmation email once your order has shipped. Please note, that processing time does not include weekends or US federal holidays.
Shipping Methods
All domestic orders are typically shipped via USPS, although we sometimes use alternative carriers depending on availability, destination, and rates. We offer standard shipping (7-15 business days) for $6.99 per order.
Our store defaults to standard shipping. If you need expedited shipping, please contact customer service to pay the price difference.
Shipping locations
We ship throughout the US. If you are outside of this area, please contact us for assistance.
Tracking an Order
Once your order has shipped, you will receive a confirmation email with a tracking number.
Incorrect Shipping Address
If the shipping address on your order is incorrect, please contact us at [email protected] immediately.
If for any reason a package is returned to us due to incorrect address, not received, etc., the customer will be charged additional shipping charges to have the package sent again. Please ensure that the correct address is entered before checking out of your shopping cart.
Taxes and Customs
For customers located anywhere in the world outside the Texas, the price you pay at checkout will not include import duties and sales taxes. Additional charges may apply when you receive your order.
Lost/Stolen Order
If the tracking information reflects a successful delivery but you have not received it, please email [email protected].
Contact us
If you are still having issues with your delivery, please contact our team and we will do our best to assist you.
For any other questions, please contact
Email: [email protected].
Phone: +46 726 417 462
Address: 1722 Kingsley Ave, Orange Park, FL 32073
Working hour: 8 AM – 5 PM (EST) | Monday – Friday